Contact Us
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Department E-mail Contact
Technical Problems: This includes general service and proxy servers. When e-mailing please include your TPG username, POP Location, Full Name, Phone, Fax and E-mail Address with a description of the problem
service-faults@tpg.com.au
E-Mail Problems: This includes receiving or sending electronic mail. For individual configuration problems please call the TPG Help Desk.
postmaster@tpg.com.au
Web Services: This includes activating your FREE 10Mb personal web site space, FTP problems and virtual web hosting sites. When e-mailing please include your Full Name, TPG Username and a password.
webmaster@tpg.com.au
TPG Web Site: This includes problems with links not working and general comments
design@tpg.com.au
Games Server: This includes problems or general comments with our online games service
gamesmaster@tpg.com.au
Sales & Registrations:
Phone: 1300 360 855
(local call cost)
Account Renewal:
renewnow@tpg.com.au
General Accounts Enquiries:
internet_accounts@tpg.com.au
Account Usage:
account_usage@tpg.com.au
Help Desk: This service is available to all users seeking help with setting up a connection to TPG.

This service is available 8am to Midnight Monday - Friday, 9am to 10pm Saturday, 10am to 8pm Sunday AEST, excluding NSW public holidays.

Phone: 02 9850 0888